Ship Insurance

Insurance policies are taken out by pilots for their ships, and modifications. Basic level One hull insurance will insure a pilot against the loss of the hull and the stock components that it came attached with. A regular fee must be paid to maintain this policy and operates as a reasonable running cost.

Levels of Insurance

Ships can be insured by three policy plans:

Level One:chassis and original, purchase-included, components. Level Two:chassis and custom components. Level Three:chassis, custom components, and ship decorations.

Upon claiming an insurance, the player will be reimbursed the devalued cost of the ship according to the insurance level. Unless the ship has a warranty, it will be up to the player to repurchase the ship and components covered by the policy.

Warranty

A Warranty allows the player to forfeit the reimbursement process and grant a ship replacement to the player without devaluation. All ships pledged on the store come with a Warranty. In the case of a ship being lost with an expired insurance but with a Warranty, the player will be able to expend an undisclosed sum to reclaim the ship. It will be possible to earn Transferable Warranties for ships acquired ingame.

Making a Claim

At the Ship Retrieval Consoles, near hangars and pads, all owned ships are listed with their status. From there, Citizens have three options:

Retrieve:If the ship is currently Stored, the ship may be retrieved to the nearest available pad/hangar and flown. Claim:Claiming a Destroyed or Stored ship abandons the current ship (if it exists) and starts the claim timer.

When a Claim is submitted for a ship, the terminal will display the estimated Delivery time for a new ship, with all stock equipment.

At the users' choice, they may pay an Expedite fee to drastically reduce the claim time until a new ship is provided.

Lifetime Insurance

Lifetime Insurance (LTI) is present for any ships:

• purchased before November 26, 2013 by original and veteran backers,
• purchased during their concept sales before April 2018,
• purchased with new money ("warbond") during their concept sales,
• purchased during the Anniversary Sale in 2013,
• that cost $1000 or more,
• that are in a package that costs $1000 or more,
• that are in some other specific packages (such as those available to Concierge backers).

LTI policies are a never expiring level One Insurance claims may be denied in cases of proven fraud.

Source: StarCitizen.tools. Source content is shared under the Creative Commons Attribution-ShareAlike license.