联系方式

联系我们

欢迎来到我们的联系部分!我们的团队随时为您提供支持,全天候 24/7,您可以通过多种渠道与我们联系。如果您对您的订单有任何疑问,请通过以下任一方式与我们联系:

支持门户

获取支持的最佳方式是点击页面左下角的“获取支持”按钮。您可以在我们的知识库中搜索问题,如果找不到您想要的答案,可以创建一个支持工单。

实时聊天(Discord)

联系方式最快的方式是加入我们的 Discord 服务器。关于您订单的问题,请访问 ✅支持频道。

加入我们的Discord

加入我们的Kook

加入我们的QQ群

电子邮件

如果您不想加入 Discord或KOOK,而更倾向于发送电子邮件,您可以通过以下方式联系到我们,您可以手动发送邮件或使用页面底部的表单。我们通常会在一个小时内回复邮件。

Email: SUPPORT@THEIMPOUND.COM

感谢您选择我们!我们期待为您提供帮助!

HOW IT WORKS

Fast simple and secure, learn how it works!

HOW WE DELIVER?

Delivery is done via the RSI gifting system. Once you place your order, we gift it to your checkout email (or PayPal email if used). Open the RSI gift email, click Claim, and the item will be added to the account you're logged into.
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HOW SECURE IS IT?

Security is our number one priority. Unlike other websites, we only sell our own stock. We do not allow any external sellers on our platform. This ensures full security and peace of mind as well as blazing fast deliveries!
Buyer Protection

DELIVERY IN MINUTES

Our average delivery time is around 6 minutes! Paints, upgrades and gear are usually delivered in less than that. Standalone ships, accounts and original concept items might take a bit longer. We are blazing fast!
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CONTACT US

Star Citizen is a complex universe! In case you have some questions we are here to help! Also our Discord channel has thousands of active and helpful Star Citizen players who are eager to chat anything related to the verse!
Contact Us