At The Impound LLC, your safety, satisfaction, and confidence come first. For over 13 years, we’ve built a reputation as the most trusted and reliable Star Citizen store, and here’s why:

We Only Sell Our Own Items - Never a Marketplace

We are not a marketplace and we do not allow external sellers. Every item or account we offer is sourced directly from us, ensuring complete safety, authenticity, and zero exposure to third-party risks.

The Best Buyer Protection in the Industry

Your purchase is always secure. In the extremely rare case that there is an issue, we immediately start an investigation and will either replace your item or issue a full refund.

Fastest Delivery Anywhere - Avg. 6 Minutes

Our delivery speed is unmatched. Most customers receive their items in under six minutes, making us the fastest Star Citizen store available.

Almost 2,000 Five-Star Trustpilot Reviews

Trust is earned, and our reputation reflects that. With nearly 2,000 verified five-star Trustpilot reviews, thousands of pilots rely on us for safe, secure, and professional service.

A Large, Active Discord Community

Join thousands of members in our vibrant Discord community. Whether you need support, have questions, or simply want to talk Star Citizen, our team and community are always active and ready to help.

The Biggest Selection of Items & Accounts

We offer the largest inventory of Star Citizen items and accounts, including rare concept ships, exclusive bundles, and premium collectibles you won’t find anywhere else.

How It Works - Simple & Secure

Purchase Your Item

After your order is placed, we deliver it using the official RSI gifting system.

• If you check out through our website, the item is sent to the email you provided.

• If you use PayPal Express, the gift goes to your PayPal email address.

Check for the RSI Gift Email

Look for a message from RSI titled “Someone sent you a gift.” Inside, click the claim button.

Claiming the Item

The gift attaches to whichever RSI account you are currently logged into in your browser.
If buying for someone else, simply forward them the gift email - they can claim it directly.

Support Whenever You Need It

We offer friendly, real-time help via Discord live chat and a full Helpdesk support system.

Guaranteed Accuracy

You always receive exactly what you ordered. If there’s ever an error, we will either correct it immediately or refund you in full.