Simple, secure delivery from The Impound.
Own Inventory Only
We only sell items and accounts sourced directly from us, never outside sellers or marketplace listings.
Buyer Protection
If a rare issue ever happens, we investigate immediately and either replace the item or refund you in full.
Fast Delivery
Most customers receive their items in under six minutes through the official RSI gifting flow.
Active Community
Get help from our team and community through Discord whenever you need support or guidance.
How delivery works
The process is simple: place your order, receive the RSI gift email, claim it on the correct account, and reach out anytime if you need help.
Purchase your item
After checkout, your order is prepared for delivery through the official RSI gifting system.
- ✓Website checkout sends the gift to the email entered on your order.
- ✓PayPal Express orders go to your PayPal email address.
Check for the RSI gift email
Look for an email from RSI with the subject line letting you know someone sent you a gift.
- ✓Open the RSI email.
- ✓Click the claim button inside the message.
Claim on the correct RSI account
The gift attaches to whichever RSI account is currently logged in on your browser at the time of claim.
- ✓Double-check you are logged into the correct RSI account first.
- ✓If the purchase is for someone else, forward them the RSI gift email so they can claim it directly.
Get help anytime
Our team is available through live Discord chat and the helpdesk if you need assistance before or after claiming.
- ✓Real-time Discord help is available.
- ✓A full helpdesk is available for follow-up support.
Support whenever you need it
Have a question about gifting, claiming, account login, or delivery timing? Our team and community are active and ready to help.
- ✓Live Discord support from an active team and community.
- ✓Helpdesk access for organized follow-up assistance.
- ✓Guidance before, during, and after delivery.
Guaranteed accuracy
You should receive exactly what you ordered. If something is wrong, we correct it immediately or refund you in full.
- ✓Exact-order delivery through the official RSI gifting system.
- ✓Replacement or refund if a rare issue occurs.
- ✓No marketplace risk from outside sellers.