Sell your Star Citizen account

Star Citizen Refund methods

Sometimes life takes an unexpected turn in which you might need some funds or simply won't be able to play Star Citizen anymore and want to get your money back. We understand that, therefore we offer the players an option to sell their Star Citizen account. 

If you are a new player and backed within the last 30 days, we recommend to contact RSI directly and ask them to give you a full refund for the Star Citizen items you've purchased. You can do so here:

Please note that we are not affiliated with RSI or CIG in any way or form.

We offer a refund service that extends indefinitely and has no restrictions to the amount you've pledged*

*There is a chance that your offer will be declined if the account is too small and it does not contain any rare items or attributes. For example if you have just an Aurora package or common ships up to 400$ of value, we will not buy it. But if you have an Aurora package and for example Original Backer rewards we will proceed with the purchase process. Those values change depending on the current situation and the amount of offers we get so it's always worth it to still send us an email.

*Sometimes we have to pause account buys, if that happens we will inform you about it and send you an offer. If you agree to it we will add you to the waiting list and contact you as soon as we are ready to buy it.

Sale process

In order to evaluate your account we will require a list of your items in the exact format shown below. We kindly ask you to provide that file in a .xls format or as an online Google sheet document.

Item Name  Insurance Can the item be gifted? (Yes/No) Melt value


  • Item Name - simply the name of the item you have in your hangar, like "Standalone Ship - Aurora ES", or "Gladius to Cutlass Black Upgrade"
  • Insurance - the type of insurance that is attached to the item, in case there is no insurance, please simply leave it blank, if there is more than one insurance, use the highest one.
  • Can the item be gifted? - if the item has a gift button next to it, that means that it can be gifted. In order to check it, you need to unfold the item details and see if there is a "gift" button next to the "exchange" button. If there is one, that means that the item is giftable.
  • Melt value - to check it please click the "exchange" button visible next to the item, if there is no "exchange" button that means that the melt value is 0. Once you click that button, you will see a popup in which you can see the exact melt value of the item.

Once your document is ready, please send it to In the title of your email, please include "Account sale" as well as your Star Citizen handle. Example would be "Account sale - CitizenJoe" - this way we will be able to find and answer your email quickly. 

We will try to reply to your email within 24h, with a full offer and further instructions. Our Star Citizen account purchase process is simple and secure, and the money is sent instantly to your PayPal account.

We understand how important it is to get the funds quickly, especially in case of an emergency, that's why Star Citizen refund requests are handled with utmost priority. 

In case of any additional questions about the refund process or general Star Citizen inquiries, feel free to contact us by clicking the button below.